Many enterprise IT systems at NPS make use of SSL certificates issued by the DoD. If your browser doesn't trust them, you may run into issues. Reinstalling the certs is always a good step in troubleshooting as well. Get started with installing the latest certificates by reviewing the tutorials below.

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InstallRoot Tool

The InstallRoot application is the simplest and most straightforward way to install all DOD certificates in your windows operating system, and supports Internet Explorer, Chrome, Firefox, and Java.

• • Select your corresponding computer architecture type from the links below: (NIPR Windows Installer, for SIPR certificates access DISA's site directly from a SIPR machine)
  • Once downloaded, install the file and run InstallRoot.
  • Install required certificates. A more detailed explanation with pictures is shown below.
  • Restart your browsers for the changes to take effect (all windows!).
    • In some cases you may have to clear the cache of the browser you are using.

Download the Install Root Software here:

Step 1:

Double-click the installer and click next.

Step 2:

Select the desired folder to install to or continue by clicking next.

Step 3:

Leave the defaults checked and click next.

Step 4:

After the installation finished click run InstallRoot.

Step 5*:

If Firefox, Java, or both programs are installed on your computer you will be asked if you would like to install the certificates in their respective certificate stores. Select yes if you are accessing DOD sites that use Java or if you access DOD sites with Firefox.

Step 6:

Close the Quick Start pop up.

Step 7:

Click Install Certificates in the top left corner. If you click the drop down next to the red ribbon you should see a green check mark next to the certificates.

Military Cac Card Reader Software

More information on certificates and other tools can be found via DISA.

Download the latest DoD root certificates here:DoD RootCerts file (CAC required).

1. Open the Keychain Access application if it's not already running.
2. Drag certificates in the folder to the login section of the Keychain Access.
3. Click 'Add' to pop-up adding all certificates to login keychain (must click add to every certificate.).
4. Once all certificates have been added double click DoD Root CA 3 and 4 certificates, select Trust and change 'When using this certificate' from 'User System Defaults' to 'Always Trust'.
5. Confirm your changes by entering an administrative password.
   
   

Notes:

Best Cac Reader For Mac

There should be 55 DoD certs available in the Mac Keychain Access Utility.

Military OneSource is compliant with the federal accessibility standards that implement the 1998 amendment to Section 508 of the Rehabilitation Act. The Act requires the federal government to procure, develop, maintain, and use electronic and information technology accessible to people with disabilities. If you have concerns regarding 508 compliance issues with this site, you can direct your comments to the Chief Information Officer for the Department of Defense.

Every effort has been made to make all features on the Military OneSource site as accessible as possible, and the web pages hosted by Military OneSource have been tested in accordance with the provisions of the aforementioned Act. If you have difficulty accessing any portion of this site, please let us know via the Customer Support form.

Downloadable Free Plug-ins

To download one of the following free plug-ins, click on its link and follow the instructions to download and install the plug-in. Once a plug-in is downloaded to your local system it may still be necessary to install the plug-in. DoD does not endorse the use of any of these particular products.

• Adobe Reader – View and print PDF files from all major computer platforms with Adobe Reader.
• Adobe Flash Player – View Flash animation with Adobe's Flash plug-in.
• Internet Explorer – Download the latest Internet Explorer browser from Microsoft.
• RealPlayer – Experience Real audio and video files with Real Player from RealNetworks.
• Windows Media Player – Experience Windows Media with Microsoft's Windows Media Player.
• Word Viewer – Download Microsoft's Word Viewer to view Microsoft Word documents.

Accessibility Guidelines

Military Community and Family Policy accessibility guidelines must be followed when creating Military OneSource content. View accessibility guidelines.